1. What is a cranial prosthesis?

A cranial prosthesis is a medical-grade wig designed specifically for individuals who have lost their hair due to medical conditions like cancer, alopecia, or other diagnoses. These wigs are made with comfort, durability, and natural appearance in mind and may be covered by health insurance with a prescription.

2. Do I need a prescription to get a medical wig?

Yes, if you want to submit your wig for insurance reimbursement, you will need a prescription from your doctor for a “cranial prosthesis.” We recommend speaking with your healthcare provider for assistance.

3. Does insurance cover medical wigs?

In many cases, yes. Most insurance providers will cover part or all of the cost of a cranial prosthesis if it is prescribed by a doctor. We can help guide you through the process and provide an invoice with the correct medical terminology.

4. How do I schedule a consultation?

You can book a consultation directly through our website or by contacting us via phone, text, or email. We offer both in-person and virtual appointments for your convenience.

5. Can I choose the style, length, and texture of my wig?

Absolutely. We offer a wide selection of styles, lengths, colors, and textures. Custom orders are also available to match your personal preferences or previous look.

6. How long does it take to receive my wig?

In-stock wigs are typically available immediately after fitting. Custom orders may take 2–4 weeks depending on specifications and availability. We will provide a timeline during your consultation.

7. How do I care for my wig?

We provide detailed care instructions with every purchase. Most wigs should be gently washed and conditioned, then air-dried. We also offer wig care kits and tips for extending the life of your unit.

8. Do you offer payment plans?

Yes, flexible payment plans are available. We believe everyone deserves access to high-quality wigs, and we’ll work with you to find a payment option that fits your needs.

9. Can I return or exchange my wig?

Due to health and hygiene standards, all wig sales are final. However, if there is a manufacturing defect or sizing issue, please contact us within 7 days of receiving your order so we can resolve the issue.

10. Where are you located and do you ship?

Debra’s Crown is based Dallas,TX, and we proudly serve clients locally and across the U.S. We offer nationwide shipping for online orders and virtual consultations for those outside our area.